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To update your contact information and upload a profile picture, do the following steps:

1. Log in to your BackAgent account

2. In the upper right hand corner, click on your name. It will bring you to your profile.

3. On the right, you will see this box:

4. Click on “Edit Contact Info” as seen here:


5. Enter the new information in the appropriate boxes:

screen-shot-2016-10-19-at-1-28-11-pm6. At the bottom, click the “Update” button

To change your profile picture, do the following:

1. Click on your name on the top right of the BackAgent home page

2. Under your profile picture, click “Upload Photo”


3. At the next screen click “Choose File” select the photo you want to use and click “Upload Photo”


4. Crop and save your photo

NOTE: It will not automatically change, BackAgent must review your photo for compliance before it will show up.

Still have questions?
Contact us anytime at:
Call: (800) 550-3209
Email: [email protected]