Please ensure you are emailing the appropriate department with your questions to get the fastest response.
Email [email protected] for the following:
- Broker Support
- General Real Estate practice questions
- Contract questions
- Procedure questions
- Compliance questions & requirements
- Real Estate Forms questions
Email [email protected] for the following:
- BackAgent account setup
- BackAgent access help – general questions
- New Agent setup – contracts, licenses, orientation
- Agent license renewal
- Office after hours access
- Conference room reservations
- Office printer/scanner access and setup
Email [email protected] for the following:
- Documents that require a Broker signature:
- Commission Instructions
- Referral Fee Agreements
- Escrow Modifications to Commission Instructions
- Requests to withhold a listing from the MLS (SELM)
- IDX Agreements
- MLS forms/applications/transfers/add an assistant
- Lead Referral Agreements (Redfin, Movato, etc.)
- Cancellation of Listing document
- Commission Advance Agreement
- Cooperating Broker Commission Agreement
Email [email protected] for the following:
- ALL Marketing Material Approvals
- Business Cards
- Signs
- Email signatures
- Ads – print & electronic
- Websites
- Letterhead
- Stationary
- Promotional Banners
- Social Media Sites
- Clothing
- Postcards
- Flyers (not property flyers)
Email [email protected] for the following:
- Member plans and payments
- DBA’s and Team Names
- Office Rentals
- Checks for agents received in the office
Still have questions?
Contact us anytime at:
Call: (800) 550-3209
Email: [email protected]