Select Page

Please ensure you are emailing the appropriate department with your questions to get the fastest response.

Email [email protected] for the following:

  • Broker Support
  • General Real Estate practice questions
  • Contract questions
  • Procedure questions
  • Compliance questions & requirements
  • Real Estate Forms questions

Email [email protected] for the following:

  • BackAgent account setup
  • BackAgent access help – general questions
  • New Agent setup – contracts, licenses, orientation
  • Agent license renewal
  • Office after hours access
  • Conference room reservations
  • Office printer/scanner access and setup

Email [email protected] for the following:

  • Documents that require a Broker signature:
    • Commission Instructions
    • Referral Fee Agreements
    • Escrow Modifications to Commission Instructions
    • Requests to withhold a listing from the MLS (SELM)
    • IDX Agreements
    • MLS forms/applications/transfers/add an assistant
    • Lead Referral Agreements (Redfin, Movato, etc.)
    • Cancellation of Listing document
    • Commission Advance Agreement
    • Cooperating Broker Commission Agreement

Email [email protected] for the following:

  • ALL Marketing Material Approvals
    • Business Cards
    • Signs
    • Email signatures
    • Ads – print & electronic
    • Websites
    • Letterhead
    • Stationary
    • Promotional Banners
    • Social Media Sites
    • Clothing
    • Postcards
    • Flyers (not property flyers)

Email [email protected] for the following:

  • Member plans and payments
  • DBA’s and Team Names
  • Office Rentals
  • Checks for agents received in the office

Still have questions?
Contact us anytime at:
Call: (800) 550-3209
Email: [email protected]